Privacy Policy
How MINA FZC LLC collects, uses and protects your information.
Last updated: July 2026
MINA FZC LLC ("we", "us", "our") operates the website www.minafzcllc.com (the "Website"). This Privacy Policy explains what information we collect when you visit our Website or contact us, how we use it, and the choices you have. By using the Website, you agree to the practices described in this policy.
1. Information We Collect
Information you provide to us
When you contact us by email, phone, WhatsApp or through the enquiry form on this Website, we may collect:
- Your name and, where applicable, your company or clinic name;
- Contact details such as email address, phone number and country;
- The contents of your enquiry, including product requirements, quantities and shipping destination;
- Business information needed to prepare quotations, process orders and arrange export shipping (such as billing and delivery addresses).
Information collected automatically
This is a static informational website. We do not require accounts or logins. Our hosting provider may automatically record standard technical data such as your IP address, browser type, device information, pages visited and access times in server logs. Where analytics tools are used, they may collect similar aggregated, non-identifying usage data.
2. How We Use Your Information
- To respond to your enquiries and provide quotations;
- To process, pack and ship wholesale and export orders;
- To prepare invoices, packing lists, certificates and other export documentation;
- To provide pre-sales and after-sales customer support;
- To maintain business records and comply with legal obligations;
- To improve the content and usability of the Website.
We do not sell, rent or trade your personal information to third parties for marketing purposes.
3. Sharing of Information
We may share your information only where necessary, with:
- Shipping, freight and logistics partners, in order to deliver your orders;
- Banks and payment providers, in order to process payments;
- Government, customs or regulatory authorities, where required for export compliance or by applicable law;
- Service providers who host or maintain this Website, under appropriate confidentiality obligations.
4. Communication via WhatsApp and Email
If you contact us via WhatsApp or email, your communication is also subject to the privacy policies of those service providers (such as WhatsApp/Meta or your email provider). We recommend reviewing their policies. We use these channels solely to communicate with you about your enquiries and orders.
5. Cookies
The Website may use a small number of cookies or similar technologies that are strictly necessary for it to function, and, where enabled, analytics cookies to understand general visitor traffic. You can control or delete cookies through your browser settings; disabling cookies will not prevent you from browsing the Website.
6. Data Retention
We retain enquiry and order information for as long as needed to fulfil your request, maintain our business records and meet legal, accounting and export-compliance requirements. Information that is no longer required is deleted or anonymized.
7. Data Security
We take reasonable technical and organizational measures to protect the information you share with us against unauthorized access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of the personal information we hold about you. You may also ask us to stop contacting you at any time. To exercise these rights, contact us using the details below.
9. Third-Party Links
The Website may contain links to third-party websites or services (for example, WhatsApp). We are not responsible for the privacy practices or content of those third parties.
10. Children's Privacy
Our Website and products are intended for businesses and healthcare professionals. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the Website after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
- Company: MINA FZC LLC
- Address: Amber Gem Tower, Mezzanine Floor, Sheikh Khalifa Street, Ajman, United Arab Emirates
- Email: minafzcllc@gmail.com
- Phone / WhatsApp: +971 50 597 4152